Contacts for Passenger Services
We often have questions from our customers, please visit our Frequently Asked Questions section to see if we the answer you need is there. If you do not find an answer for you question in the FAQ-section, please feel free to contact us by using below contact information.
Scandlines-Servicecenter
Servicecenter Germany
Monday-Friday:
08:00 – 20:00
Saturday, Sunday, bank holidays:
09:00-18:00
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Scandlines Deutschland GmbH
Am Bahnhof 3a, 18119 Rostock
Phone: +49-(0) 1802 - 11 66 99 (6 ct/call inside Germany fixed line network; german mobile prices maximum 42 ct/min)
Fax.: +49(0)381-29 22 05 71
Send an e-mail |
Servicecenter Denmark AS
Monday-Friday:
08:00 – 18:00
Saturday and Sunday:
09:00-18:00
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c/o Sykes Enterprises Denmark Aps
Agerhatten 27b
5220 Odense SØ
Phone: +45 33 15 15 15
Send an e-mail
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The direct connections to Sweden and the Baltic routes will be operated by Stena Line Scandinavia AB from October 11th, 2012. Kindly note, that on this route Scandlines Deutschland GmbH purely and solely acts as agent, in the name and on behalf of Stena Line Scandinavia AB and their conditions of carriage solely apply from October 11th, 2012.
Customer Services and special Products
General Agents for Scandlines
| Austria |
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ÖAMTC GmbH Reisebüro
Tel. +43 1 711 99 14 02
Schubertring 1-3, A-1010 Wien
Send an e-mail |
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| Poland |
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Skandia Bogdan Palka
Informacja, rezerwacja i sprzedaż
Biuro w Zabrzu
ul. F. Zembali 18 B, PL-41-809 Zabrze
Tel.: +48 32 272 3961
Biuro w Swinoujsciu
ul. Słowackiego 17, PL-72-600 Swinoujscie
Tel.: +48 91 327 0591
Send an e-mail
www.scandlinespolska.pl
PETPOLONIA
M. Koczot
734-205 Stryszawa 178C,
woj. malopolskie
Poland
rezerwacja i sprzedaż na
Tel. +48 33 874 77 20
Fax: +48 33 877 97 11
Send an e-mail
www.promy.pl
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| Switzerland |
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Cruise & Ferry Center AG
Tel. +41 56 675 75 90
Fax. +41 56 675 75 91
Industrie Nord 9, CH-5634 Merenschwand
Send an e-mail |
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| Czech Republic |
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Thomas Cook s.r.o.
Tel.: +420 224 422 950 -1
Fax: +420 224 422 955
Na Příkopě 24, pasáž ČNB
110 00 Praha 1
Czech Republic
Send an e-mail |
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| Hungary |
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Mahart PassNave Kft
Mahart Tours
Tel.: +36 1 48 63 610
Fax: +36 1 26 64 223
Send an e-mail |