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New department for group bookings

Fortunately there are only a few, but of course we still pay attention to the critical voices regarding the busy phone-lines during the summer and seasonally longer waiting times for feedback and booking-confirmations by e-mail. We understand that our Servicecenter needs to be reached directly and in a timely good pattern. We are therefore pleased to offer you following solution in the future:

From October 2010 there will be a special group booking department within our Servicecenter. These colleagues will be responsible for all group requests and extraordinary trained to handle these requests:
- Denmark
- Sweden
- Baltic
- NEW! ScandTrips - the Scandlines short-trips

Everything in the same hand - one contact for all topics!
To improve the accessibility of the group department and hereby enable a significantly faster and more direct availability, separate contact-details will be established:
From October you will be able to reach the group department of our Servicecenter via a separate e-mail: gruppen@scandlines.com.

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