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Contacts for Passenger Services


We often receive questions from our customers. Please visit our Frequently Asked Questions section to see if the answer you need is there. If you cannot find the answer for your query in the FAQ section, please feel free to contact us.

Scandlines' service centres

Service centre Germany
Monday-Friday:
08:00 – 18:00
Saturday, Sunday, bank holidays:
09:00-18:00
Scandlines Deutschland GmbH
Customer Service
c/o Transcom Rostock GmbH
Trelleborger Str. 5, 18107 Rostock
Germany
Phone: +49 (0) 381-77 88 77 66

Send an e-mail

Service centre Denmark AS
Monday-Friday:
08:00 – 18:00
Saturday and Sunday:
09:00-18:00

c/o Sykes Enterprises Denmark Aps
Agerhatten 27b
5220 Odense SØ
Phone: +45 33 15 15 15
Send an e-mail
 

 

Customer Services and special Products

Your Booking Do you have questions around your booking?
Send an e-mail
Group Packages Please send your group request via E-Mail.
Send an e-mail
Your Views

If you have any questions or suggestions please send an email to customerservice.germany@scandlines.com

 


General Agents for Scandlines

Lithuania, Latvia, Estonia, Russia  

UAB Silvernimbus
Naujojo Sodo 1A – 4a, LT - 92118 Klaipėda
Tel.: + 370 610 16223

Send an e-mail
www.silvernimbus.lt
Skype: scandlines.silvernimbus

 

Poland

Skandia Bogdan Palka
Informacja, rezerwacja i sprzedaż
ul. F. Zembali 18 B
PL-41-809 Zabrze
Tel.: +48 32 272 3961
Tel. +48 32 376 4020
Helpline: +48 801 000 315
Send an e-mail
www.scandlinespolska.pl

FREGATA
Biuro Turystyki Skandynawskiej
ul. Żeromskiego 1
PL-72-600 Świnoujście
Tel.: +48 91 32 70 805
Tel.: +48 91 322 47 77
Send an e-mail
www.fregata.pl

PETPOLONIA
M. Koczot
734-205 Stryszawa 178C,
woj. malopolskie
Poland
rezerwacja i sprzedaż na                                   
Tel. +48 33 874 77 20
Fax: +48 33 877 97 11
Send an e-mail
www.promy.pl 

Czech Republic

Weco-Travel (CZ) s.r.o.
Thámova 13 (Palác Karlín, přízemí)
186 00 Praha 8
Czech Republic
Tel: +420 234 094 100
Fax: +420 234 094 108 
Internet: www.wecotravel.cz
Send an e-mail

 

Hungary Mahart PassNave Kft
Mahart Tours
Tel.: +36 1 48 63 610
Fax: +36 1 26 64 223
Send an e-mail
 
 

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