For bicycles and pedestrians only Economy EXTRA cancellation tariffs are available.

• Booking may be amended for a fee of €30 plus any price difference.
• Bookings can be amended through the Scandlines Service Centre on +49 (0) 381 - 77 88 77 66 no later than 2 hours before the booked departure.
• Cancellation and refund is only possible with optional Ticket Returns Service which can be added for only €17 when booking the ticket online. 
• You have a 24-hour right to cancellation after ticket purchase.

* The 1-Day Return Ticket is bookable online and in the service center until 2 hours before the departure. Also available in the service lane (check-in) at the port. Only valid for the day of issue and for the same vehicle on the outbound and return journey. Tickets can be used daily from 6 am. Return trip no earlier than 4 hours after arrival of the outward journey for motor vehicles. Does not apply for gangway passengers.
For tax reasons, the day ticket cannot be used by business customers whose main purpose of travel is the transport of goods.

** During high season  you will receive a cashback voucher on your return journey when checking in that can then be used on board or exchanged into cash. If you use the voucher for payment at one of our cashier on board and the billing amount is less than the value of the voucher, the difference will be paid out in cash (in EUR).

Attention!
The 1-Day Return Ticket for cars is only available online and in the port at the manually operated counter (check-in), not on the automatic check-in (ACI).

• Booking may be amended for a fee of €30 plus any price difference.
• Bookings can be amended through the Scandlines Service Centre on +49 (0) 381 - 77 88 77 66 no later than 2 hours before the booked departure.
• Cancellation and refund is only possible with optional Ticket Returns Service which can be added for only €17 when booking the ticket online. 
• You have a 24-hour right to cancellation after ticket purchase.

Seasonal calendar

* The SMILE-1-Day Return Ticket is online bookable until 2 hours before the departure. Only valid for the day of issue and for the same vehicle on the outbound and return journey. Tickets can be used daily from 6 am. Return trip no earlier than 4 hours after the outward journey.
For tax reasons, the day ticket cannot be used by business customers whose main purpose of travel is the transport of goods.

** During high season you will receive a cashback voucher on your return journey when checking in that can then be used on board or exchanged into cash. If you use the voucher for payment at one of our cashier on board and the billing amount is less than the value of the voucher, the difference will be paid out in cash (in EUR).

Attention! The SMILE-1-Day Return Ticket for cars is only available online, for a fee of 1,00 €.

• Booking may be amended for a fee of €30 plus any price difference.
• Bookings can be amended through the Scandlines Service Centre on +49 (0) 381 - 77 88 77 66 no later than 2 hours before the booked departure.
• Cancellation and refund is only possible with optional Ticket Returns Service which can be added for only €17 when booking the ticket online. 
• You have a 24-hour right to cancellation after ticket purchase.

• Can be purchased online or in the Service Centre up to 2 hours before departure or at the port up to 15 minutes before.
• A fee of €1 will be charged for online bookings. 
• Telephone bookings or ticket purchases at the port in a manually operated lane are subject to a Handling Fee of €10.

• Outbound journey based on fixed departure from 07/01/2019 to 20/12/2019
• Valid for booked departure on the day of your outward journey
• Also valid for all other departures with free spaces on the booked outward journey day.
• Flexible return journey: Just drive to the port and take any ferry which has free spaces - until 5th January 2020
• A return journey doesn’t need to be specified because the ticket is valid for any ferry with free spaces.
• The ticket is only valid for the booked route.
• Price valid for cars up to 6m in length. Surcharges will be applied for longer cars.
• Check in at the port up to 15 minutes before departure

Here’s how it works:

• Select the day of your outbound journey.
• Select a return journey within 3 - 5 days.
• Then you can select the mini-break ticket.

• Can be bought online up to 2 hours prior to departure. 
• Reduced tickets exclusively for SMILE members
• A fee of €1 will be charged for online bookings. 

• Includes outbound and return journeys.
• For travel in low season from 02/09/2019 to 15/12/2019.
• For travel in high season from 16/12/2019 to 05/01/2020.
• Valid for booked departure.
• Also valid for all other departures with free spaces on the booked days.
• Price valid for cars up to 6m in length. Surcharges will be applied for longer cars.
• Check in at the port up to 15 minutes before departure.

Booking:

• Can be booked online between 1 and 30 April 2019
• A fee of EUR 1 is charged for online bookings

Validity:

• The outward journey must be booked between 16 May 2019 and 1 September 2019
• Guaranteed place for the booked departure on the outward journey
• Also valid for all other departures with free spaces on the same day
• Flexible return journey: The ticket is valid for all departures with free spaces until 05/01/2020
• You do not need to reserve the return journey
• The ticket is valid for the route booked
• The price shown is valid for cars up to 6 m in length

Change and cancellation:

• Unused tickets can be cancelled for free up to three months after the booked departure.
• You have a 24-hour right to cancellation after ticket purchase