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Scandlines charges a handling fee - online bookings remain free of charge

Bookings via phone, e-mail or purchasing tickets at the manual check-in terminals in the harbour will be charged with a handling fee of 9,- EUR.

The handling fee applies to the following routes:
Puttgarden-Rødby + Helsingør-Helsingborg,
Puttgarden-Rødby + Øresund Bridge,
Rostock-Gedser + Helsingør-Helsingborg,
Rostock-Gedser + Øresund Bridge,

The handling fee is not refundable in any case of cancellation.

Avoid the handling fee
Buy your ticket online – 24/7 and with only a few clicks.

Tickets that can be purchased only in the harbour or in Scandlines service centres are not charged with the handling fee.
The handling fee does not apply to busses and trucks.

Changing and cancelling tickets
This service is not subject to the handling fee.