Booking:
- Can be purchased online or in the Scandlines Service Centre up to 2 hours before departure or at the port up to 15 minutes before.
- Telephone bookings or ticket purchases at the port in a manually operated lane are subject to a Handling Fee of €11.
Validity:
- Valid for the booked departure and all other departures with free spaces on the booked day.
- Price valid for cars up to 6m in length. Surcharges will be applied for longer cars.
- Check in at the port up to 15 minutes before departure.
Rebooking / cancellation:
- Booking may be amended for a fee of €30 plus any price difference.
- Bookings can be amended through the Scandlines Service Centre on +49 (0) 381 - 77 88 77 66 no later than 2 hours before the booked departure or directly at the port on the booked day.
- Cancellation and refund is only possible with optional Ticket Refund Service which can be added for only €11 when booking the ticket.
- You have a 24-hour right to cancellation after ticket purchase.