From 3 July 2023, you will only need a copy of your booking confirmation for pre-booked busses.
Instead of needing to fill out the bus voucher form, all you need to do is confirm:
- Your bus registration number (this is not shown on your booking)
- Number of passengers on the bus incl. driver and guide (this may be different from your booking)
- Length of the bus incl. any trailer
Remember to check your ticket before leaving check-in:
It is generally the driver's responsibility to check the ticket before leaving check-in. The ticket implies acceptance that the information provided at check-in is correct.
We recommend that you, as the bus company/travel organiser, keep and file your ticket.
The above change to use only booking confirmations instead of bus voucher forms only applies to busses with pre-bookings.
If you arrive at check-in without a pre-booking, you still need to bring and hand over a check-in form which you can print here or is available at check-in.
Check-in form (click on the picture)
Contact
If you do not already have a bus agreement with Scandlines, please feel free to contact us
Booking and Information:
Service Center for continental customers:
Phone: +49 (0) 381 - 66 61 94 40
Email: gruppen@scandlines.com
Service Center for scandinavian customers:
Phone: +45 72 68 60 68
Email: grupper@scandlines.com