FAQ - Questions and answers

    • When you check in at the harbour, you get a food voucher printed along with your boarding card.

    • Remember to bring your food voucher on board the ferry.

    • Bring your food voucher on board the ferry. (You’ll receive your food voucher when you check in at the harbour.)

    • Show your food voucher in the restaurant.

    • Enjoy your meal.

  • A food voucher is your proof that you have prepaid for a meal, and you can use it as payment in the restaurant on board. 

  • Our tickets are flexible and you can use them for all available departures on the booked day.

    However, this means that you can be sailing with a ferry where Scandlines Kitchen and Scandlines Kitchen Buffet are closed.

    In that case, you can use your food voucher in the other restaurants onboard.

    If you do not use your food voucher, you can get the full amount of the food voucher refunded by contacting customer service. Find contact information for customer service.

  • Read all terms for prepaid food under terms.