-
COVID-19 | Corona
We’ve implemented a number of precautions to ensure that all our passengers can travel safely during the COVID-19 pandemic.
-
Check-in at the harbour
View check-in times for all ticket types and look up the correct check-in lane at the harbour.
-
Harbour addresses
Look up the harbour addresses for Puttgarden, Rostock, Rødby and Gedser.
-
Download the Scandlines app
Download our app to save all the information you need for your journey in one location, including your tickets, departure times and SMILE card.
-
Handling fee
Tickets purchased at the harbour and via customer services are subject to a handling fee.
-
Vehicle lengths and definitions
Make sure you know the length of your vehicle before booking a ticket.
-
Animals on board
You're welcome to bring small pets, such as dogs and cats, on board the ferry.
-
Lost & found
If you've left something behind on the ferry, we'll hold on to it in either Puttgarden or Gedser.
-
Disability cars and passengers with reduced mobility
We provide extra assistance for disability cars and passengers who use wheelchairs or who have reduced mobility.
-
Customs regulations
Please bear customs regulations in mind when buying duty-free goods on the ferry or in our BorderShop.
-
Report damage or injury
If you are injured or your vehicle or luggage suffer any damage during the journey, make sure you notify our staff before leaving the ferry.
-
File a complaint
We always try to provide the best possible service, but in the event that you're not satisfied with a product or service, please let us know by filing a complaint.
-
Crossing times
We have 60 departures every day across our two routes – the 45-minute Puttgarden-Rødby crossing and the 2-hour Rostock-Gedser crossing.
-
Traffic information
Get updated on today’s departures, traffic situation and weather forecast.
-
Bizz from Brobizz or EasyGo at Scandlines
Place a bizz in the frontview mirror and drive directly on-board.
Customer services
How can we help?