Call us or write to us. Our service center is available for you.
How can we help?
We’ve implemented a number of precautions to ensure that all our passengers can travel safely during the COVID-19 pandemic.
View check-in times for all ticket types and look up the correct check-in lane at the harbour.
Look up the harbour addresses for Puttgarden, Rostock, Rødby and Gedser.
Everything you need to know before boarding the ferry so you can have a great start to your trip.
Download our app to save all the information you need for your journey in one location, including your tickets, departure times and SMILE card.
Tickets purchased at the harbour and via customer services are subject to a handling fee.
Make sure you know the length of your vehicle before booking a ticket.
You're welcome to bring small pets, such as dogs and cats, on board the ferry.
If you've left something behind on the ferry, we'll hold on to it in either Puttgarden or Gedser.
We’ll help you board the ferry in the manned check-in lane.
Please bear customs regulations in mind when buying duty-free goods on the ferry or in our BorderShop.
If you are injured or your vehicle or luggage suffer any damage during the journey, make sure you notify our staff before leaving the ferry.
We always try to provide the best possible service, but in the event that you're not satisfied with a product or service, please let us know by filing a complaint.
We have 60 departures every day across our two routes – the 45-minute Puttgarden-Rødby crossing and the 2-hour Rostock-Gedser crossing.
Get updated on today’s departures, traffic situation and weather forecast.
Place a bizz in the frontview mirror and drive directly on-board.
Here you will find our booking possibilities via our cooperation partners across Europe
Important information for all holders of Scandlines multiple-journey tickets.