Customer Services
Contact us
Phone: +49 381-77 88 77 66
Mail: servicecenter.germany@scandlines.com
Open hours
Monday - Friday: 8:00-18:00
Saturday: 09:00-17:00
Public holidays: 09:00-17:00
Find your answer quickly in our FAQ
Rebooking or cancelling your ticket
Tickets
Check-in at the harbour
Crossing times
Bizz
Currency
People with disabilities and/or reduced mobility
Complaints and damage